|
|
|
Our Company |
|
|
|
Professional Benefit Administrators was established in 1985 to provide
the highest quality health benefit plan design, administration and
support services. PBA is one of the few independently owned Third Party
Administration (TPA) firms.
Superior Customer Service
The greatest distinction between
PBA and its competitors lies in our staffing practices. Our employees
understand our culture, our values and our commitment to customer
service. Whether we add a claims adjuster or a file clerk, we go to
great lengths to make sure this person will make quality service to
plan participants, physicians, insurers and consultants their highest
priority.
Quality Standards
PBA has developed Quality Standards that
are continually updated and expanded to meet changing client needs.
Goals are set for individuals and departments and resources are
re-allocated as needed. Corporate officers monitor performance
regularly with monthly review by our entire management team.
PBA believes that the success of our business depends on critical
evaluation of our current service and a commitment to achieve the best
practices in the future.
|
|