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Professional Benefit Administrators was established in 1985 to provide the highest quality health benefit plan design, administration and support services. PBA is one of the few independently owned Third Party Administration (TPA) firms.

Superior Customer Service
The greatest distinction between PBA and its competitors lies in our staffing practices. Our employees understand our culture, our values and our commitment to customer service. Whether we add a claims adjuster or a file clerk, we go to great lengths to make sure this person will make quality service to plan participants, physicians, insurers and consultants their highest priority.

Quality Standards
PBA has developed Quality Standards that are continually updated and expanded to meet changing client needs. Goals are set for individuals and departments and resources are re-allocated as needed. Corporate officers monitor performance regularly with monthly review by our entire management team.

PBA believes that the success of our business depends on critical evaluation of our current service and a commitment to achieve the best practices in the future.