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Join the PBA Team

If you are a growth-oriented, customer service minded individual, then PBA is the place for you! Our employees are committed to providing the best service to our clients and the members of their health plan.

If our Core Values resonate with you and you meet the qualifications of one of our open positions, then submit your resume today!

Benefits & Perks

Full-time benefits include: medical, dental, vision and life insurance, telemedicine, 401K with company match, PTO, and a newly added Floating Holiday.

PBA has been working in a remote environment since March 2020 and plans to continue with this practice for the foreseeable future. Our physical location is open 5 days per week for any employees that want to work onsite.

A Great Place to Work

Our work environment is casual and easy going with a focus on work-life balance. We take pride in helping everyone feel like they are valued as part of the PBA family. PBA is a great place to work and has a testament to that fact…over 50% of our staff has been employed with us for more than 10 years!

Have you checked us out on Google? PBA is currently the highest rated TPA in the nation for Google Reviews. We have a rating of 4.8 out of 5 stars. Just one more reason to make PBA the place for your next career move.


"I have worked at PBA for over 25 years. Great family-owned company- they truly care about their employees and treat everyone as part of the family."
"If you are a fan of 80’s TV, you probably know that 'Cheers' is the place where 'everybody knows your name,' but here at PBA, the owners not only know your name, they make you part of their family. When you’ve been sick or if a loved one passes away, they are sure to let you know they care, not only with their words, but with their actions. They also make an effort to obtain your feedback before making important decisions that affect the company, thereby ensuring that each employee feels like they have a voice. In addition, they hold many special events throughout the year, like outdoor barbecues, bowling outings, ice cream days, pizza parties, holiday parties, Halloween contests, etc. These events are not only a lot of fun, but they are a great opportunity to meet and bond with people outside your immediate department. If you want to work where everybody knows YOUR name, then PBA is the place for you!"
"I started at PBA at a young age in an entry position. From there I was provided so many opportunities to learn and grow while having the ability to be mentored by those that cared about me like family. Now, over 20 years later, I am still with PBA and still being provided opportunities to further challenge myself on both a professional and personal level."
"PBA has really stood, 'the Test of Time' throughout the years when so many other TPA’s have closed their doors. PBA is an awesome company to work for! I started working here in the early 90’s, left to work in downtown Chicago in 2000, and I’ve since been rehired back 2 years ago. PBA’s Management Team treats their employees like family and really respects our cares and needs. Your hard work is recognized with incentives and acclamations and I would definitely recommend working here!"
"I have worked for PBA for almost 23 years. From the first day I started working here I knew I was in the right place. Everyone including upper management was friendly and knew you by name. I was pretty impressed. PBA has a very generous benefit package, the vacation and being able to work from home is definitely nice. I have felt like family from day one! "
"PBA has helped me grow professionally and has given me the tools I need to grow within the company."
"So glad I made the decision to join the PBA family. I love that I have a healthy work/life balance. My only regret is that I didn’t find PBA sooner."
"If you are looking for an organization that cares for its employees, challenges you, and provides you with opportunities for growth, PBA is the right place for you!"
"PBA is a wonderful place to work, it has a great family atmosphere. I have worked at PBA for over 30 years."
"I love working at PBA and I’m thrilled to have made the switch. In my short time here, I’ve learned they truly care about their employees and strongly believe in work/life balance. I’m grateful to be a part of such a great company and excited for my future with PBA!"
"PBA is a great company to work for! Everyone works as a team and really supports each other. I have never had the dreads going to work. Lots of fun perks!"
"I have been in the insurance business for a long time and have worked in a few different size companies. Nothing beats the family environment here at PBA. I knew shortly after starting work here 15 years ago that I had finally found a home. This company has the right business plan in place and understands the better you treat your employees, the better they treat the customers for you. The teamwork and cooperation here is phenomenal. Where else would you see the owner’s Grandchildren starting out in customer service, so they learn the business from the ground up? Supervisors and managers jumping in to pay claims or, do data entry when the need arises. Hearing 'What can I do to help?' instead of 'That’s not my job!' Having employees who are happy to come to work every day helps keep the company thriving. That is what makes PBA the best TPA around."