Who We Are, What We Do
Professional Benefit Administrators, Inc. (PBA) is a third party administrator (TPA) specializing in employee benefits administration. We manage all self-funded administrative needs including:
- Enrollment & Eligibility
- Claims Administration
- Preferred Provider Organization (PPO) & Pharmacy Benefit Management (PBM) Contracting
- Cost Containment Programs
- Reporting & Analytics
PBA has been independently owned and operated since 1985 and our team works hard to provide excellent, compassionate customer service. We pride ourselves on providing customized, flexible solutions to meet our broker partner and client needs. As innovators and thought-leaders in our industry, PBA delivers flexibility in plan design, greater financial control, informed decision making, and opportunities for savings through cost containment programs and solutions.
What is a Third Party Administrator?
A third party administrator concentrates on running benefit plans so employers can concentrate on running their business! We design, implement, and manage employee benefits programs. PBA carefully selects provider networks and ancillary service providers for each plan. We process claims, publish plan documents, create and distribute plan ID cards, and handle customer service for plan members. We also ensure benefit plans are compliant with federal regulations. Our clients are provided with relevant benefit information and reports on plan utilization, claims, and performance to help identify cost drivers, manage costs, and meet goals.