In 1985, Ronald Walter and David W. Plumb founded PBA with one guiding principle, "Offer the best customer service available in benefit administration."
Today, Ronald Walter, CEO and Jeff Walter, President, along with Steve Walter, Executive Vice President continue to grow PBA into one of the most successful independently owned third party administrators in the country, incorporating our mission, vision, and values as critical guiding concepts. We firmly believe that they represent the real PBA.
These concepts are incorporated into everyday life at PBA and guide us to embrace the things that help us make a real difference in the healthcare arena today.
By partnering with Professional Benefit Administrators (PBA), brokers will benefit from an ally who understands the marketplace and stands ahead of the competition. As benefits advisors, we are collectively aligned to support each other while assisting our mutual clients deliver enriched benefits to their employees.
PBA Core Values
and respect each other
to the customer
and do what you say
and be willing to learn
Generate Positive Energy