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Available Positions

We are currently hiring for the following positions:

Sales Executive

Position Summary

PBA is looking for a proven outside sales professional to take our growth to the next level!

Qualifications & Responsibilities

  • 8-10+ years of experience in channel selling within the Employee Benefits ecosystem
  • Proven track record of closing deals by following a disciplined sales process, including a commitment to prospecting, qualifying, discovering clients needs, handling objections and the confidence to ask for the order
  • A sense of urgency, a no-nonsense focus on results, and the ability to work remotely and independently
  • Identify qualified broker prospects
  • Build trustful relationships with brokers to pitch benefits of PBA to their own business, as well as the benefits of TPA to their clients
  • Present PBA value prop, educate clients and negotiate terms for agreements, and getting to contract closure in a timely manner to meet quarterly revenue goals

Member Advocate


  • Strong phone and verbal communication skills accompanied by an empathetic approach and active listening
  • TPA/Insurance company environment or medical billing office experience preferred
  • Ability to handle a minimum of 70 calls per day to provide quality customer service to callers
  • Strong computer and typing skills
  • Knowledge of plan language and benefits is a plus

Flex Spending Account Representative


  • Basic knowledge of FSA regulations
  • Strong computer and typing skills
  • Proficient in Microsoft Suite and windows based programs
  • 1-2 years of customer service experience

Claims Analyst


  • Strong claim knowledge/understanding as well as solid presentation, communication, facilitation, team building, decision making skills.
  • Must have career history of processing a minimum of 40-60 claims per hour
  • Must have career history of meeting monthly audit accuracy requirements of 99% financial and 97% claim payment/procedural accuracy
  • Advise Claim System Coordinators of incorrect benefits codes or any claim issues encountered while processing
  • Maintain assigned block of business with minimal assistance
  • Review and respond to Customer Service referrals within 48 hours

Claims Analyst Supervisor


  • Minimum of 3-5 years’ experience as a Claims Supervisor, preferably in a production environment - Must possess leadership qualities and conduct oneself as an example for others
  • Reviewing claim issues and handling various projects as assigned by the Claims Manager with accuracy and timeliness
  • Monitoring and identifying any benefit processing issues
  • Ensuring production and accuracy requirements are being met
  • Strong claim knowledge/understanding as well as solid presentation, communication, facilitation, team building, conflict management and decision-making skills
  • Ability to communicate clearly (spoken and written communication)
  • Must be a self-starter who is organized and able to handle multiple projects and due dates

Additional Qualifications

  • Knowledge of stop loss contracts are a plus - Strong understanding of what is required to file stop loss claims and obtain reimbursements to the clients on a timely basis.

To Apply

To apply for a job or submit a resume, please apply online: Apply Now